Privacy Policy

Introduction

This privacy notice provides you with details of how My PC Helper processes your personal data.

Personal Data

My PC Helper will only use your personal data when legally permitted. The capture of your personal data is necessary to:

  • Carry out work as requested by you.
  • Comply with legal or regulatory obligations.

The following personal data is stored:

  • Name
  • Address
  • Telephone number
  • Email address

Disclosure of data

My PC Helper will not disclose your personal details to any third party unless specifically requested by you. For example, where you have requested data recovery from a data recovery specialist company.

My PC Helper may, in certain circumstances, be required to disclose personal data by HM Revenue & Customs, regulators and other authorities based in the United Kingdom who require reporting of processing activities.

Data Security

My PC Helper have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.

Data Retention

My PC Helper will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes.

In some circumstances you can ask us to delete your data.